Skip to main content

The Following Mandadatory Procedures are publicly Available to our clients:

Certification Process

PMSHEQ – 15 Certification Process

Handling of Representations and Appeals

PMSHEQ - 27 - Handling of Representations and Appeals

Handling of Complaints

PMSHEQ - 26 - Handling of Complaints

Use of Company Marks and Logos

PMSHEQ – 36 -Use of Company Marks and Logos

Terms and Conditions

PMSHEQ – 22 - Terms and Conditions

Quality Management

PMSHEQ – 54 - Quality management — Customer satisfaction — Guidelines for complaints handling in organizations